Bethany Pagels-Minor



Summary

Bethany is an experienced solutions oriented product manager who helps companies more effectively plan technical product strategies to accomplish business goals and beat OKRs. Bethany is a JQL ninja who tames Jira to effectively manage workflows and organize complex software development and technological projects. Bethany has excellent planning skills that effectively navigate constraints blending short-term tactics with long term strategic goals.

Bethany has worked on diverse products, like: big data marketing visualization tools, client facing reporting tools, affiliate network webhooks and reporting, to the uber for tutors, and buyer personalization for one of the largest auto sites. Bethany's ideas and execution have successfully helped their teams reach over half a billion dollars in revenue and consistently achieve growth.

Bethany is a thought leader on product and culture development within technology companies. They are passionate about creating a culture of accountability and sustainable processes that allow teams to do the work well.


Experience

Senior Product Manager

Sprout Social

  • Product manager for Listening and Flex Feeds teams
  • Mentor fellow product managers

Executive Vice Chair

Howard Brown Health

Howard Brown Health is one of the largest LGBTQ organizations in the United States with over $90 million in revenue. It also is the only LGBTQ focused FQHC in the Midwest. Howard Brown Health's focus on LGBTQ patients and the research it does is quickly becoming a standard for LGBTQ care for the country.

Product Manager

Cars.com

  • Product Owner for buyer personalization team and early stage shopping tools
  • Led rich discovery processes, including market opportunities, user/customer research and prototyping to identify, evaluate and define products and features that are valuable, usable and feasible 
  • Defined, maintained and internalized product KPIs, using them to measure/report progress and to align product development to business strategy 

Product

Wyzant

  • Was product manager for three separate development teams totaling 15, including: developers, data engineers, automation engineers, QA and designers with focuses on SEO, marketing tech, backend, & online services
  • Tracked and communicated progress to senior leadership team and relative stakeholders, making sure features get delivered on time

Associate Product Manager

Performics

  • Scrum Evangelist that implemented agile best practices to streamline product iterations
  • Utilized agile methodologies, such as: planning sprints, beginning and ending sprints, and determining when an iterationcan be released
  • Researched, planned, and strategized new features for the Benchtools app
  • Provided technical resources and administration for all software tools; such as Jira, Jira Agile, Confluence, Smartsheets and Google Apps for Work

Business Analyst 

Acceleration Partners

  • Led product team responsible for the transition of all reporting tasks from manual collection to a dynamic web based portal using cloud technology
  • Helped clients exceed FY 2014 goals of over $150 million in gross retail sales

Agency Relationship Manager 

ShareASale

  • Acted as a consultant to agencies and outsourced program managers to help them successfully manage their clients’ programs on ShareASale
  • Managed 90 agency relationships and in turn over 600 merchant programs
  • Helped clients’ programs exceed $77 million in sales for FY 2012 (30% increase) and $90 million in sales in FY 2013(17% increase)

Education

Master of Business Administration, Management - 2014

Robert Morris University, Chicago, IL

Master of Information Systems - 2011

Robert Morris University, Chicago, IL

Bachelor of Arts, History, minor in Asian American Studies - 2008

Northwestern University, Evanston, IL

International Law - 2004

University of Oxford, New College, Oxford, UK


Achievements and Leadership

Hall of Fame Robert Morris University, Chicago, IL 2016

Board of Directors, Howard Brown Health Center, Chicago, IL 2015 - present

Distinguished Alumni Award Robert Morris University, Chicago, IL 2013

Leadership Council & Rogers Society Member Northwestern University, Evanston, IL 2010 - present

30 under 30 Honoree Windy City Times, Chicago, IL 2008 


Certifications


PMI-ACP Project Management Institute

CSPO, Scrum Alliance